Telephone numbers in Colombia

Country Code: +57
International Call Prefix: 00 followed by 1 or 3 digit carrier code
Trunk Prefix: 0 followed by 1 or 3 digit carrier code

Colombia has various telephone dial plans, depending on the type of service.

Contents

Landline service

Local

Local numbers follow the pattern:

  • NXX-XXXX

Where N is a range from 2-8. Numbers where N is 9 are reserved for pay phones. [1]

Domestic long-distance

Domestic long-distance numbers follow the pattern:

  • 0AB-NXX-XXXX
  • 0AxyB-NXX-XXXX

Where A represents one of the four national long-distance carriers, but new long distance operators are using 0Axy format:

And B represents the dialing zone where the call originates. Each department belongs to only one dialing zone:

International dialing

To dial internationally from Colombia, subscribers dial using the pattern:

  • 00A-XX...

Where A represents the long-distance carrier, as described above.

Mobile service

Calls to a mobile phone

Mobile phone numbers follow the pattern:

  • MMM-XXX-XXXX when calling from any mobile phone
  • 03-MMM-XXX-XXXX when calling from any landline phone
  • 57-MMM-XXX-XXXX when calling from outside Colombia

Where MMM represents the access code for one of the country's three mobile phone operators:

  • 300, 301, 302, 304 Tigo
  • 310, 311, 312, 313, 314, 320, 321 Comcel
  • 315, 316, 317, 318 Movistar

Calls from a mobile phone

Calls from a mobile phone to a domestic landline phone follow the pattern:

  • 03B-NXX-XXXX

Where B corresponds to the dialing zone of the receiving phone.

To dial internationally from a mobile phone, the procedure is identical to calling from a landline phone.

Toll-free service

Toll-free numbers follow the pattern:

  • 01-800-XXX-XXXX

Before 2002, the format was 9800-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format 01-800-0XX-XXXX. These numbers were advertised with the grouping 01-8000-XXX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is 01-8000.

Other services

Toll-based service

  • 01-900-XXX-XXXX
  • 01-901-XXX-XXXX

Dial-up Internet service billed per minute

  • 01-947-XXX-XXXX
  • 01-948-XXX-XXXX

Emergency numbers (Colombian National Police)

  • 1-1-2, called linea ciento doce (hundred and twelve line)
  • In the cities of Bogotá, Medellin and Cúcuta, dial 1-2-3, for police, fire department and general emergencies

References