Conflict style inventory
A conflict style inventory is a written tool for gaining insight into how people respond to conflict. Typically, a user answers a set of questions about their responses to conflict and is scored accordingly.
Most people develop a patterned response to conflict based on their life history and history with others. This response may fit some situations well, but may be ineffective or destructive in other circumstances. The goal is to increase people's awareness of their own patterns and bring more options and flexibility within reach.
The most widely used conflict style inventories are based on the Mouton Blake Axis which posits five styles of conflict response (see Managerial Grid Model). These include the Jay Hall Conflict Management Survey, the Thomas Kilmann Conflict Mode Instrument, a standard since the 1960s, and the Kraybill Conflict Style Inventory, a more recent publication that is culturally sensitive.
More extensive personality type instruments are also useful to help understand conflict style differences. The Myers-Briggs Type Indicator, which is based on the work of Carl Jung, and the Gilmore Fraleigh instruments fall in this category.
Conflict resolution teachers and trainers, mediators, organizational consultants, and human resource managers use conflict style inventories in their work to help people reflect on and improve their responses to conflict. Awareness of styles helps people recognize that they have choices in how to respond to conflict. Since each style has a preferred way of interacting with others in conflict, style awareness also can greatly assist people in meeting the needs of those they live and work with.
- Myers-Briggs Type Indicator (MBTI)
Wikimedia Foundation. 2010.
Look at other dictionaries:
Kraybill Conflict Style Inventory — The Kraybill Conflict Style Inventory (KCSI) is a conflict style inventory developed by Ronald S. Kraybill in the 1980s. Like the widely used Thomas Kilmann Inventory (TKI), it is built around the Mouton Blake grid and identifies five styles of… … Wikipedia
Conflict management — involves implementing strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict at a level equal to or higher than where the conflict is taking place. Furthermore, the aim of conflict management is to… … Wikipedia
Conflict — may refer to: Contents 1 Movies and television 2 Games 3 Magazines … Wikipedia
Conflict management style — A conflict management style is the pattern of behaviour an individual develops in response to conflict with others such as differences of opinion. Conflict management styles tend to be consistent over time. Conflict management is … Wikipedia
Conflict resolution — Psychology … Wikipedia
Thomas Kilmann Conflict Mode Instrument — The Thomas Kilmann Conflict Mode Instrument is a conflict style inventory, which is a tool developed to measure an individual s response to conflict situations. DevelopmentA number of conflict style inventories have been in active use since the… … Wikipedia
Organizational conflict — is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and… … Wikipedia
Mediation — For the Wikipedia mediation process for resolving disputes, see Wikipedia:Mediation. For other uses, see Mediation (disambiguation) … Wikipedia
Ronald S. Kraybill — is a professor in the Conflict Transformation Program at Eastern Mennonite University. Inspired by the pioneering work of Dave Worth and Mark Umbreit in Ontario, Kraybill conducted the first Victim Offender Reconciliation meetings in the US in… … Wikipedia
Intercultural relations — is a relatively new formal field of social science studies. It deals with the ability to get along with others, especially those from a different cultural background.Some of the main topics of study are: * reflection and development of cultural… … Wikipedia