Employee Self Service
Employee Self Service (ESS) is a
web based applicationthat provides employees with access to their personal records and their payrolldetails. The most common features of ESS allows employees to change their own address, contact details and next of kin. Often included with ESS is the ability for employees to apply for leave and have that application directed to the employees manager for consideration. Some applications enable employees to change their bank accountdetails and provide details of payslips, both current and historical. ESS can operate as a feature on an employers intranet or via a web ASP service.
Recently, a second wave of ESS shifted the focus from these purely efficiency based applications towards empowering employees and managers to take more responsinility for their jobs and development. Career planning, skills profiles, learning, objective settings, appraisals and more and more analytics are increasingly poupar ESS applications. This development is driven by improved technology, a better understanding of
Human Resources Managementwith a more hands off role of the HR department and by an increasingly web savy workforce (most notably new employees belonging to Generation Yor tzhe Millenialsgeneration.
ESS is increasingly popular in the
tertiary sectorwhere there is a high proportion of the workforce with computer and internet access. The principal advantage for employers providing ESS is that it is a more efficient means of collecting changes to employees details and distributing payrollrelated details to employees. This is particularly true for organizations dispersed over a number of physical locations. Human Resource Managementprofessionals increasingly value ESS as a means of empowering employees.
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