Art Technology Group

Infobox Company
company_name = ATG - Art Technology Group, Inc.
company_
company_type = Public (NASDAQ: [http://quotes.nasdaq.com/asp/SummaryQuote.asp?symbol=ARTG&selected=ARTG ARTG] )
foundation = Cambridge, Massachusetts (1991)
location = Cambridge, Massachusetts
key_people = Bob Burke, CEO
homepage = [http://www.atg.com/ www.atg.com]

Profile, basic information

ATG (Art Technology Group, Inc., NASDAQ: [http://quotes.nasdaq.com/asp/SummaryQuote.asp?symbol=ARTG&selected=ARTG ARTG] ) makes software and delivers e-commerce and Web marketing solutions that many global brands use to power their e-commerce Web sites. ATG is a publicly-traded software company based in Cambridge, Massachusetts. ATG sells e-commerce software and services broken into two brands: the ATG Commerce application suite, and ATG e-Commerce Optimization Services. The company has development locations in Seattle WA, Reston VA, Washington DC and Belfast, Northern Ireland, with sales support locations throughout North America and Europe.

Customers of ATG include major brands in industries such as retail, consumer products manufacturing, media/entertainment, high technology, telecommunications, financial services, travel/leisure and government. This includes AT&T, Best Buy, Coca Cola, Continental Airlines, CVS, Dell, Diane von Furstenberg, DirecTV, Eastman Kodak, Hewlett-Packard, Hilton, HSBC, Jostens, Macy's, Microsoft, Neiman Marcus, New York & Company, Nokia, NutriSystem, OfficeMax, PayPal, Philips, Premier Farnell, Procter & Gamble, Sears, Sony, Superpages.com, Symantec, Target,Thomas Cook, T-Mobile, Tommy Hilfiger, Urban Outfitters, Verizon, Viacom, Vodafone and Walgreens.

Corporate history, acquisitions

1991: ATG is cofounded by Jeet Singh and Joseph Chung, both graduates of MIT, [ [http://web.mit.edu/newsoffice/founders/Singh.html Jeet Singh Bio] ] and grows quickly as an early leader in Java-based Internet technologies

1991-1996: Leveraging the founders’ previous work at the MIT Media Labs, ATG delivered consulting services for building Web sites

1997-1998: ATG transitioned to a software company offering several products including an Application Server and an e-commerce platform with personalization technology

1999: ATG made its initial public offering.

2000-2003: Focused on commerce applications, business tools for content management, merchandising, marketing and analytics; shift to industry standard application servers from IBM, BEA and JBoss.

2004: Having established itself as the leader in e-commerce software applications, ATG acquired Primus Knowledge Solutions [ [http://www.networkworld.com/weblogs/applications/005967.html ATG Picks Up Primus] ] in a disputed [http://business.cbs5.com/viacom?ID=1426604&Account=kpix&Page=NewsRead Mitchell-Wright Technology Group, LLC Urges Art Technology Group Shareholders to Vote Against the Merger With Primus Knowledge Solutions, Inc. ] ] [http://web.archive.org/web/20050208103119/http://www.saveatg.com/ SaveATG.com at Archive.org ] ] acquisition that closed on November 1, 2004. ATG expanded its offering with Primus’ products: knowledge management for the contact center, self-service solutions and e-mail response systems

2005: ATG completed the integration of the Primus applications onto the ATG Web marketing and ecommerce software platform

2006: Citing the growing importance of the call center's impact on e-commerce conversion rates, in October 2006 ATG acquired eStara [http://www.internetretailer.com/dailyNews.asp?id=19915 ATG to acquire eStara in cash-and-stock deal worth up to $48 million] ] [http://www.destinationcrm.com/Articles/News/Daily-News/ATG-Will-Acquire-eStara-42470.aspx ATG Will Acquire eStara] ] , a provider of click to call, chat and call tracking solutions.

2007: ATG invested in new advanced e-commerce features including Searchandising capabilities, Customer Intelligence and introduced the ATG Commerce Service Center.

2008: ATG acquired privately held CleverSet [http://www.techcrunch.com/2008/01/22/atg-buys-cleverset-for-10-million/ ATG buys CleverSet for $10 million] ] [http://blog.seattlepi.nwsource.com/venture/archives/129971.asp CleverSet selling out to ATG for 10 million] ] ; the transaction closed on February 6, 2008. CleverSet’s patented technology known as “statistical relational learning” assesses what site content and product recommendations are best for a given customer; following the acquisition this technology became ATG Recommendations, a SaaS product that automatically delivers recommendations incorporating the real time click-stream behavior of the visitor as it occurs.

References

External links

* [http://www.atg.com/ ATG]


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