company_name = UST Global
company_slogan = Transforming Lives across the world | company_type = Private
Aliso Viejo, California
key_people = Dan Gupta, Chairman
Sajan Pillai, CEO
num_employees = ~6000 (As on July
homepage = [http://www.ust-global.com/ www.ust-global.com]
UST Global (previously known as US Technology Resources, LLC) is a provider of end-to-end IT services and business process outsourcing solutions for
Global 2000companies. The company has been recognized in the press for its success in IT outsourcing, and at present has more than 6000 employees, many of them based in India. The company was founded in Laguna Hills, Californiain 1998 by Steve Ross.
UST Global(UST) is certified by
KPMGas an SEI- CMMIand PCMMLevel 5 company. It follows Six Sigma practices for developing their client-facing processes. All UST centers in India are now ISO 27001certified. In 2001 UST became the fastest Company to be accredited with SEI CMM level 5.
UST Global offers information technology consulting and business process outsourcing services. The company provides application development, data management, business intelligence, software quality engineering and testing, and system transformation and re-engineering services. It also offers strategic and process consulting and enterprise resource planning and customer relationship management solutions designing, testing, implementation, and support services. Additionally, it provides network and database maintenance and business process outsourcing services.
UST Global partners with
Oracle Corporation, Acucorp, IBM, Microsoft, Relativity Technologies, BEA Systems, Mercury Gold Solutions, Interwoven, and TIBCO Software. It caters to financial services, healthcare, manufacturing, media and entertainment, retail and distribution, transportation and logistics, utility, and energy sectors.
The company is headquartered in
Aliso Viejo, Californiawith additional operations in New York, Canada, United Kingdom, Malaysia, Philippines, UAEand India. In India, UST currently operates from Trivandrum, Kochi, Chennaiand Bangalore.
UST Global operates as a subsidiary of The Comcraft Group, a USD 6 Billion conglomerate.
Locations across the globe
Vision and Mission
Vision To be the Best IT services company in the world Mission Setting the New Standard in Global Sourcing and Delivery Transforming Lives
Values Of UST Global
Values are embraced in the hearts and minds of every USsociate who then embodies these values and shares them throughout the company and with the clients. Across UST locations worldwide, one can find three core values at work:
Humility— Listen, learn, and help selflessly in our interactions with others. Humanity— Through business, foster a strong sense of corporate social responsibility. Integrity— Honor our commitments and act with responsibility in all our relationships. The values and culture at UST lead USsociates from a celebrated past, through a vibrant present to an extraordinary future. They are the building blocks of UST vibrant global work culture.
*1998 Company foundedcite web |url= http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=4298931 |title= US Technology Resources, LLC: Company Overview |work=
BusinessWeek|quote= Founded in 1998. Key Executives: Mr. Satendra M. Gupta, Chairman. Mr. Sajan Pillai, Chief Executive Officer. Mr. Tony Velleca, Chief Information Officer. Mr. Mike Zerkel, Vice President of Sales & Marketing]
*1999 Started Indian operations with center at Trivandrum, Kerala, India
*1999 Acquired Pinnacle Consulting — a
Californiabased consulting company
*1999 Magnecomp International, a division of the Singapore Listed Magnecomp Corporation, acquires an interest in USTR. Mr.
G. A. Menoncite web |url= http://www.ustri.com/aboutmenon.aspx |title= Tribute to our Founder: Remembering G A Menon (1931 -
*2000 Signed the first
*2001 Becomes the fastest Company to be accredited with SEI CMM level 5
*2003 Expanded operations with centers at
Chicagoand New York
*2003) |author= US Technology Resources, LLC |work= UST Global website |date= |quote= At the heart of UST lives the vision of one man: G A Menon, an inspirational leader who first charted the course of UST. ] joins the board, becomes the non-executive chairman
*2004 Expanded operations with centers at
*2005 Acquired eBuilt Inc [ [http://www.thehindubusinessline.com/2005/02/11/stories/2005021102560500.htm US Technology to buy eBuilt - The Hindu Business Line] ] .
*2005 Accredited with SEI CMMI Level 5 and PCMM Level 5 company-assessed by
*2005 Opened BPO operations in Chennai, May 05 2005
*2005 Certified under .
*2006 Acquired [http://www.qalabs.com/ QA labs Inc] [ [http://www.thehindubusinessline.com/2006/07/14/stories/2006071402570400.htm US Technology acquires QA Labs - The Hindu Business Line] ] .
*2006 Initiated European operations with set up of
*2006 [http://www.thehindu.com/2006/05/20/stories/2006052007420400.htm US Technology acquires 36 acres] for Exclusive Campus in
*2007 UST Global announces $130 million expansion plan [ [http://www.financialexpress.com/news/UST-Global-parks-130-m-in-Technopark-eyes-Souths-tier2-cities/231419/ UST Global parks $130 m in Technopark, eyes South's tier-2 cities] ] .
*2007 UST Global expands operations with new centers at Kochi, India and Makati City, Philippines
*2007 UST Global is included in the 2007 North American Offshore Applications Services Magic Quadrant
*2007 UST Global ranked among Best Green Outsourcers of 2007
*2007 UST Global is profiled in Independent Research Firm Report on Midtier Providers by Forrester Research, Inc
*2008 UST Global ranks Second on the 2007 Top 20 Outsourced Software Testing & QA Vendors Report
*2008 UST Global earns #1 Ranking for Legacy Modernization Services.
* [http://www.ustri.com/socialresponsibility.aspx ThejUS] The company operates a charitable organization called Thejus which provides services to needy persons. UST has olso tied up with several organizations for social welfare and helping others.
* [http://www.hinduonnet.com/thehindu/mp/2004/04/26/stories/2004042602020200.htm Blood donation camps]
* [http://www.path.org/news/pr080827-ust.php UST Global partners with PATH to support global health initiatives. ]
Awards and Standards
UST Global was assessed by
KPMGat SEI CMMI Level 5 and P-CMM Level 5 for its global operations. The People CMM helps organizations characterize the maturity of their workforce practices, establish a program of continuous workforce development, set priorities for improvement actions, integrate workforce development with process improvement, and establish a culture of excellence.
In September 2006, UST Global received its
ISO 27001certification—recognizing the company’s information security initiative. ISO 27001aims to ensure that adequate controls addressing confidentiality, integrity and availability of information are in place to safeguard the information of its clients. This certification was renewed in April, 2007.
Forresterresearch report profiles UST as one of the mid-tier global providers that offer high quality IT services as well as flexibility and client service. Also noted is the investment UST Global makes in its people and its "Quality versus quantity" client focus. According to Forrester, "In terms of client relationship management, UST Global's motto seems to be 'fewer clients, more attention.' The company maintains a small but impressive client base, with approximately 50 'tier one' clients. The goal is to eventually grow the business between 90 and 100 accounts, maintaining focus on strategic, long-term, accounts."
* [http://www.ust-global.com UST Global - Official web site]
NASSCOMinterview with [http://www.nasscom.in/Nasscom/templates/NormalPage.aspx?id=49699 Dan Gupta, Chairman and CEO]
* [http://images.businessweek.com/ss/08/04/0407_greenest_outsourcers/index_01.htm Named one of the top 10 IT "green" outsourcers in 2007 (Ranked #7)]
* [http://home.siliconindia.com/ Silicon India] interview with [http://home.siliconindia.com/magazine/StoryNext.asp?aid=SPK810812210&page=1 Sajan Pillai, President and COO]
* [http://www.thehindubusinessline.com/2006/03/27/stories/2006032701531300.htm Hybrid global sourcing and delivery model]
publisher=The Hindu Business Line
title=US Tech opens centre in Chennai
date=15 November 2006
* [http://www.thehindubusinessline.com/2006/06/06/stories/2006060601951900.htm US Technology launches Green Drive]
* [http://www.cxotoday.com/India/News/UST_to_Extend_SAM_Deploymentsemail@example.com UST to Extend SAM Deployments]
* [http://www.forbes.com/technology/2008/03/13/mitra-india-outsourcing-tech-enter-cx_sm_0314outsource.html UST Global mentioned in Forbes' article.]
* [http://www.hindu.com/mag/2007/06/10/stories/2007061050040300.htm Shashi Tharoor on UST Global ]
* [http://www.financialexpress.com/news/UST-Global-scouting-acquistions-in-India-Europe-LatAm/354382/ UST Global scouting acquistions in India, Europe, LatAmerica.]
* [http://tvmrising.blogspot.com/2007/10/technopark-updates-october-24.html UST Global expanding]
Wikimedia Foundation. 2010.
Look at other dictionaries:
UST Global — Inc Rechtsform Corporation Gründung 1998 Sitz Aliso Viejo, Kalifornien Leitung … Deutsch Wikipedia
UST — steht für: UST Global, IT Dienstleistungsunternehmen in den USA UST, Abkürzung für die isländische staatliche Natur und Umweltschutzagentur Umhverfisstofnun Universal Standard for Tubeless, Fahrradfelgentyp, der weder Schlauch noch Felgenband… … Deutsch Wikipedia
Ust-Schtschuger — Dorf Ust Schtschuger Усть Щугер Föderationskreis Nordwestr … Deutsch Wikipedia
Virgin Racing — Virgin Cosworth Full name Marussia Virgin Racing Base Dinnington … Wikipedia
Technopark, Kerala — Infobox Company company name = Technopark company company type = Government owned genre = Infrastructure Service Provider foundation = July 1990 founder = location city = Trivandrum location country = India location = origins = key people =… … Wikipedia
Thiruvananthapuram — Infobox Indian Jurisdiction native name = Thiruvananthapuram state name = Kerala type = capital skyline = Tvmcityview.jpg skyline caption = View towards the Kerala Legislative Assembly in Trivandrum latd = 8.4874 longd = 76.952 area total =… … Wikipedia
College of Engineering, Trivandrum — Coordinates: 8°32′45″N 76°54′22.5″E / 8.54583°N 76.90625°E / 8.54583; 76.90625 … Wikipedia
Aliso Viejo, California — City of Aliso Viejo City Seal Motto: Live … Wikipedia
InfoPark, Kochi — Infobox Company company name = Infopark company company type = Government Owned genre = Infrastructure Service Provider foundation = founder = location city =Kochi location country = India location = origins = key people = area served = industry … Wikipedia
List of companies of India — This is a list of major companies based in India. Please note that the list is highly incomplete and does not have every company of all sizes. More information about the companies can be found in the links to the company articles.Below is the… … Wikipedia