Amtrak Arrow Reservation System


Amtrak Arrow Reservation System

Amtrak's Arrow Reservation System is used nationally in the United States by Amtrak employees to take reservations, check train status, and monitor Amtrak equipment throughout the convert|30000|mi of the Amtrak network. Arrow was created in the 1980s to make Amtrak's reservation taking more simple. Presently, Arrow development is done in-house by Amtrak developers.

The Arrow application is similar to most major airline reservation system and runs on IBM Transaction Processing Facility system. The system is used directly by Amtrak employees and travel agents. The system is also the basis for the Amtrak.com and Quik-Trak reservations.

On August 26, 2007, the system was the victim of a major power outage at the data center. This impacted Amtrak nationwide. All Amtrak agents were forced to hand-write tickets, and were unable to use the system for any other purposes.

ee also

* List of Amtrak station codes - alphabetical by 3-letter Arrow ticketing code
* List of Amtrak stations - alphabetical by city name


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